Contact

Reporting something that is wrong

Corrections are the messages we act on fastest. To save a round trip, include:

• The page address where you saw it.
• What the page says now and what it should say instead.
• Where you saw the correct version — usually the operator's own terms page.

Bonus terms and payment methods change without notice, so this genuinely helps.

Questions about the rankings

Happy to explain why a site sits where it does, or why a brand you expected to see is missing. The criteria are set out on the about page — if the answer is not there, ask.

Operators and partnerships

Commercial enquiries go to the same address. A listing is not for sale, but we will look at any brand that meets the criteria.

What we cannot do

We do not run a casino, hold player funds or have access to any account you have opened elsewhere. That means we cannot chase a withdrawal, reopen a closed account or recover a lost balance. Take account disputes to the operator first, then to the authority named on its licence. We are not connected to GamStop or the UK Gambling Commission. If you believe you have been defrauded, report it to Action Fraud.

If gambling has stopped being fun

Free confidential support is available around the clock at BeGambleAware.org and GamCare. You do not have to be in crisis to call. 18+ only.